Player Protection

Play Smart.
Stay in Control with mavibet.

At mavibet, gambling is meant to be a fun and exciting pas time — not a source of stress or financial harm. Our responsible gaming framework gives every Filipino player the tools, information, and support they need to keep it that way. 21+ only. PAGCOR-regulated.

21+
Age Requirement
24/7
Support Available
100%
PAGCOR Regulated
₱0
Cost to Self-Exclude
21+
mavibet is strictly for players aged 21 and above. Under Philippine law and PAGCOR regulations, online gambling is prohibited for minors. By accessing and using the mavibet platform, you confirm that you are at least 21 years of age. If you suspect someone underage is using the platform, please contact our support team immediately.

Responsible Gaming Is at the Heart of mavibet

We built mavibet for Filipino players who love the thrill of sabong streams, casino games, slots, and sports betting. And like any good arena, we believe the game should always be fair — not just between players and the house, but between you and yourself.

Responsible gaming at mavibet isn't just a checkbox we tick to satisfy PAGCOR. It's built into how the platform works — from deposit limit settings and session reminders to a fully supported self-exclusion program you can activate at any time, free of charge.

Gambling involves real money and real risk. Winning is never guaranteed. If at any point the game stops being fun and starts feeling like a financial pressure or an emotional need, that's when mavibet's responsible gaming tools are here to help you pause, reflect, and take control.

Gambling is entertainment, not a way to make money. Every game at mavibet — from video poker and keno to live sabong — has a house edge. Over time, the house wins more than it loses. Never gamble with money you cannot afford to lose, and never chase your losses thinking the next bet will turn things around.

PAGCOR Compliance: mavibet operates under PAGCOR regulation, which mandates that all licensed online gaming operators in the Philippines maintain active responsible gaming programs. Our tools and policies meet or exceed these regulatory requirements to protect Filipino players.

Six Ways mavibet Keeps You Safe

Every tool below is free to use and available directly through your mavibet account settings or by contacting our 24/7 support team.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your mavibet account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately — increasing it requires a 7-day cooling-off period to prevent impulsive decisions during a losing streak.

Session Time Limits

You can set a maximum session duration on your account — from 30 minutes to several hours. When your session limit is reached, mavibet will log you out automatically and display a responsible gaming reminder. It's an easy way to stay aware of how much time you're spending on the platform.

Reality Check Reminders

Enable reality check notifications and mavibet will display a pop-up at your chosen interval — every 30, 60, or 90 minutes — showing you how long you've been playing and how much you've wagered in that session. A simple nudge to take a break and assess how you're feeling before continuing.

Cool-Off Periods

Need a short break without committing to a full self-exclusion? A cool-off period temporarily suspends your access to the mavibet platform for 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, you cannot deposit, wager, or access any games. Your account and balance remain intact for when you return.

Self-Exclusion Program

Self-exclusion is a formal, longer-term suspension of your mavibet account — available for 6 months, 1 year, 3 years, or permanently. During the exclusion period, mavibet will block your access, stop all marketing communications to you, and flag your account to prevent re-registration. This tool is designed for players who need a serious break.

Loss Limits

Beyond deposit limits, mavibet allows you to set a maximum net loss threshold per day, week, or month. Once your losses reach this amount, your account will be suspended for the remainder of that period — protecting your bankroll from runaway losing sessions and encouraging you to walk away when things aren't going your way.

How to Activate Your Responsible Gaming Tools

All responsible gaming tools on mavibet are accessible within your account settings. No forms to mail, no waiting for approval — most settings take effect immediately. Here's how to get started.

Prefer to talk to someone? Our support team is available 24/7 via live chat. Just say "I want to set a deposit limit" or "I need to self-exclude" and they will guide you through the process directly.

  • 01
    Log in to your mavibet account

    Access your account using your registered email and password at mavibet.bio. If you have two-factor authentication enabled, complete the verification step as usual.

  • 02
    Go to Account Settings

    Click your profile icon in the top-right corner and select "Account Settings" from the dropdown menu. Navigate to the "Responsible Gaming" tab within settings.

  • 03
    Choose the tool you need

    Select from Deposit Limits, Loss Limits, Session Time Limits, Reality Check Reminders, Cool-Off Period, or Self-Exclusion. Each tool has a clear description and configuration options.

  • 04
    Set your parameters and confirm

    Enter your preferred limit amount or time period. Review the confirmation screen carefully — restrictions that lower your limits take effect immediately. Confirm your choice to activate the tool.

  • 05
    Receive confirmation

    mavibet will send a confirmation to your registered email address documenting the change you made and its effective date. Keep this for your records in case you need to reference it with our support team.

Could Gambling Be a Problem for You?

Answer these questions honestly. If you answer "yes" to two or more, mavibet strongly encourages you to use our cool-off or self-exclusion tools and to seek support from a qualified counsellor.

1
Have you ever spent more money gambling than you originally planned or could afford to lose?
2
Have you ever borrowed money, sold possessions, or used bill money to fund your gambling?
3
Do you find yourself chasing losses — continuing to bet to try to win back money you've already lost?
4
Has gambling ever caused conflict with your partner, family, friends, or colleagues in Manila, Cebu, Davao, or wherever you live?
5
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
6
Have you ever lied to someone close to you about how much you gamble or how much money you've lost?
7
Do you think about gambling frequently when you're not playing — planning your next session or reliving past wins and losses?
8
Have you ever tried and failed to cut back on or stop gambling on your own?

Two or more "yes" answers? This may indicate a developing or existing gambling problem. Please use mavibet's self-exclusion tool immediately and consider reaching out to a professional support organisation. There is no shame in asking for help — problem gambling is a recognised condition that responds well to treatment and support.

mavibet Responsible Gaming Tools at a Glance

Tool Duration Options Takes Effect Reversible? Status
Deposit Limit
Daily / Weekly / Monthly cap on deposits
Daily, Weekly, Monthly Immediately (lowering); 7 days (increasing) Yes — after 7-day cooling period Active
Loss Limit
Cap on net losses per period
Daily, Weekly, Monthly Immediately (lowering); 7 days (increasing) Yes — after 7-day cooling period Active
Session Time Limit
Max continuous play duration
30 min to 8 hours Immediately Yes — anytime Active
Reality Check
In-session pop-up reminders
Every 30 / 60 / 90 min Next session Yes — anytime Active
Cool-Off Period
Short-term account suspension
24h, 48h, 7 days, 30 days Immediately No — must wait out period Active
Self-Exclusion
Formal long-term exclusion
6 months, 1 year, 3 years, Permanent Immediately No — must serve full term Active

You Don't Have to Face It Alone

If gambling is causing you distress, mavibet's support team is here 24/7. Beyond our own platform, these organisations provide free, confidential help to Filipino players dealing with problem gambling.

mavibet Live Support

Our 24/7 live chat team can activate any responsible gaming tool on your behalf, escalate your case to our dedicated player welfare team, or simply listen if you need to talk through what you're experiencing.

PAGCOR Player Welfare

PAGCOR, the Philippine Amusement and Gaming Corporation, operates player welfare programs as part of its regulatory mandate. Filipino players can reach out directly to PAGCOR for assistance related to problem gambling and operator complaints.

DOH Mental Health Hotline

The Philippine Department of Health operates a national mental health crisis hotline. Problem gambling can have serious mental health impacts — depression, anxiety, and stress are common. Professional counsellors are available to help.

Gamblers Anonymous PH

Gamblers Anonymous operates peer support groups across the Philippines, including in Metro Manila, Cebu City, and Davao. These free group sessions provide a safe, non-judgemental space to share experiences and build recovery strategies.

Keeping Under-21s Off the Platform

Under Philippine law and PAGCOR regulations, online gambling is strictly prohibited for anyone under the age of 21. This is not just a rule mavibet follows — it's one we actively enforce through multiple layers of verification and monitoring.

During account registration, all players are required to declare their date of birth and confirm they are 21 or older. Before any withdrawal is processed, our KYC verification team reviews government-issued photo ID to confirm the player's age — a step mandated by both PAGCOR and the Anti-Money Laundering Act.

If you share a device with younger family members, we recommend using your device's built-in parental controls or a third-party content filtering tool to prevent accidental access to gambling websites. Always log out of your mavibet account when your session is complete.

Protection Layer 01
Age Declaration at Registration

Every new mavibet account requires a date-of-birth entry and an explicit confirmation that the player is 21+. Accounts registered with a date of birth indicating the player is under 21 are rejected immediately.

Protection Layer 02
KYC Identity Verification

Before processing a first withdrawal, mavibet's KYC team verifies government-issued photo ID. Any account where the ID document reveals the holder is under 21 is suspended immediately and referred to our compliance team.

Protection Layer 03
Report an Underage Player

If you believe a minor is accessing the mavibet platform — whether using their own account or yours — contact our live support team immediately via live chat. We will investigate and act within 24 hours. Reports are treated confidentially.

Ready to Play? Set Your Limits First.

The best time to set your deposit and session limits is before you start playing — not after a losing streak. Log in to mavibet, head to your Responsible Gaming settings, and start your session knowing you're in control. 21+ only. PAGCOR-regulated. Play within your means.