mavibet Terms & Conditions

In these Terms and Conditions, the following terms shall have the meanings assigned to them below unless the context clearly requires otherwise:

• "mavibet" Refers to the online gaming platform accessible at mavibet.bio, operated under a valid PAGCOR licence. References to "we", "us", or "our" throughout this document refer to mavibet.
• "Platform" The mavibet website, mobile browser interface, and all associated services, game products, cashier facilities, and support functions made available to registered players.
• "Player" / "You" Any individual who has registered an account on the mavibet platform and is using the services in accordance with these Terms, or any individual accessing the platform prior to registration.
• "Account" The individual, personal account created by a player upon successful registration on mavibet, which holds the player's balance, transaction history, bonus status, and account preferences.
• "Wallet Balance" The total of real-money funds deposited by the player and held in their mavibet account, exclusive of any bonus funds unless otherwise stated.
• "Bonus Funds" Promotional credits, free bets, free spins winnings, or any other non-cash incentive credited to a player's account as part of a mavibet promotion. Bonus funds are subject to wagering requirements before withdrawal.
• "KYC" Know Your Customer — the identity and age verification process required by PAGCOR regulations, which all mavibet players must complete before withdrawals are processed.
• "PAGCOR" The Philippine Amusement and Gaming Corporation, the government body responsible for regulating and licensing gaming operations in the Philippines, under whose authority mavibet operates.
• "Force Majeure" Any event beyond mavibet's reasonable control, including but not limited to acts of God, natural disasters, government actions, power failures, internet outages, cyberattacks, or regulatory interventions.

2.1 Age Requirement. The mavibet platform is strictly restricted to individuals who are 21 years of age or older. This age restriction is mandated by Philippine law and PAGCOR regulations governing online gaming. mavibet performs age verification as part of the KYC process. Any account found to be held by a player under the age of 21 will be permanently closed, and any funds in such an account — including deposits and winnings — may be withheld pending regulatory review.

2.2 Geographic Eligibility. mavibet's services are directed at eligible residents of the Philippines. Access from any country or territory where online gambling is prohibited under applicable local, national, or international law is strictly forbidden. It is the sole responsibility of the player to ensure their access to mavibet complies with all laws applicable in their jurisdiction.

2.3 One Account Per Player. Each player may hold only one active mavibet account. The creation of duplicate, secondary, or affiliated accounts — whether using different email addresses, mobile numbers, payment methods, or device configurations — is a material breach of these Terms. mavibet reserves the right to close all accounts associated with a player found in breach of this rule and to void all balances and bonus funds therein.

2.4 Registration Information. Players must provide accurate, current, and complete information when registering. This includes full legal name, date of birth, valid Philippine mobile number, and a working email address. Providing false registration details constitutes a breach of these Terms and may constitute fraud under Philippine law.

2.5 KYC Verification. Before processing any withdrawal, mavibet will require players to complete full KYC verification. Players will be required to submit a valid government-issued photo ID (e.g., Philippine passport, SSS card, UMID, driver's licence, or PhilSys national ID) and proof of the payment method used for deposits. mavibet reserves the right to request additional documentation at any time in accordance with anti-money laundering obligations.

3.1 Personal Use Only. Your mavibet account is for your personal use only. You may not share, transfer, sell, or allow access to your account by any third party. You may not use another person's account credentials. Bets must be placed for your own benefit and not on behalf of any other individual or entity.

3.2 Security Obligations. You are responsible for maintaining the confidentiality of your username, password, and any one-time passcode (OTP) associated with your account. You must notify mavibet immediately if you believe your account has been accessed without your authorisation by contacting support via live chat. mavibet will not be liable for any losses arising from your failure to maintain credential confidentiality.

3.3 Prohibited Conduct. The following conduct is strictly prohibited on the mavibet platform:

• Using automated software, bots, scrapers, or any artificial intelligence tool to interact with games, place bets, or exploit game mechanics.
• Engaging in collusion with other players to manipulate game outcomes, particularly in poker, live dealer, or peer-to-peer game formats.
• Exploiting software bugs, glitches, or technical errors to obtain an unfair advantage. Any winnings derived from identified exploits are void.
• Laundering funds through the mavibet platform. All suspicious transaction patterns are reported to PAGCOR and appropriate Philippine financial authorities.
• Charging back deposits made to mavibet via any payment provider, bank, or e-wallet. Fraudulent chargebacks will result in immediate account closure and legal referral.
• Using the platform for any purpose other than personal entertainment gambling as contemplated by these Terms.

3.4 Inactive Accounts. An account is considered inactive if no login has been recorded for a continuous period of 12 months and the account carries a positive real-money balance. mavibet will notify the player via email and SMS before applying any inactivity fee as permitted under PAGCOR guidelines. Accounts with a zero balance may be closed after 24 months of inactivity.

4.1 Accepted Methods. mavibet accepts deposits and processes withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven (via OTC), Cebuana Lhuillier, and USDT. Available methods are displayed in the cashier section of your account. mavibet does not accept cash deposits by mail or any payment method not listed in the cashier.

4.2 Currency. All transactions on mavibet are conducted in Philippine Peso (PHP / ₱) unless a player elects to transact in USDT via the cryptocurrency cashier option. mavibet does not apply currency conversion fees. The exchange rate applied to USDT transactions is the prevailing market rate at the time the transaction is confirmed on-chain.

4.3 Minimum Deposits. Minimum deposit amounts vary by payment method and are displayed in the cashier at the time of transaction. As a general guide, GCash and PayMaya deposits start from ₱100, bank transfers from ₱200, and OTC methods from ₱100.

4.4 Withdrawal Processing. Withdrawal requests are processed by the mavibet cashier team, which operates 24 hours a day, 7 days a week. E-wallet withdrawals to GCash and PayMaya are typically processed within a few hours of approval. Bank transfer withdrawals may take up to one banking business day. All withdrawals require completed KYC verification.

4.5 Withdrawal to Source. mavibet applies an anti-money laundering policy requiring that funds be returned to the same payment method used for deposit, up to the deposited amount. Profit above the deposited amount may be withdrawn via the player's verified primary payment method.

4.6 Withdrawal Limits. Minimum and maximum withdrawal amounts are set by mavibet and are displayed in the cashier. mavibet reserves the right to conduct enhanced due diligence on withdrawal requests that exceed set thresholds, which may result in additional verification documents being requested before funds are released.

5.1 General Bonus Rules. All bonuses, free spins, free bets, cashback offers, and other promotional incentives offered by mavibet are subject to the specific terms stated in the applicable promotion page, supplemented by these general bonus rules. In the event of a conflict between a promotion-specific term and these general Terms, the promotion-specific term shall prevail.

5.2 Wagering Requirements. Bonus funds are subject to wagering requirements before they may be converted to withdrawable real-money funds. Wagering requirements are expressed as a multiplier (e.g., 30x means the bonus amount must be wagered 30 times). The wagering requirement applicable to each bonus is stated clearly on the promotion page before the player opts in.

5.3 Game Contributions. Not all games contribute equally toward the fulfilment of wagering requirements. Slot games typically contribute 100%. Live casino and table games may contribute a reduced percentage as specified in the promotion terms. Certain games may be excluded entirely from wagering requirement fulfilment.

5.4 Bonus Abuse. mavibet operates a strict no-abuse policy. Bonus abuse includes — but is not limited to — creating multiple accounts to claim welcome bonuses more than once, placing bets on opposite outcomes to hedge a bonus, using low-volatility gameplay strategies solely to meet wagering requirements in a way that guarantees profit, or any other conduct designed to exploit the bonus structure rather than play in good faith. mavibet reserves the right to void bonuses and associated winnings in all confirmed abuse cases.

5.5 Expiry. Bonuses that are not activated within the stated validity period expire automatically. Wagering requirements not met within the stated timeframe result in bonus funds being removed from the account without notice.

6.1 Game Fairness. All casino games available on mavibet — including slots, live dealer games, bingo, keno, and video poker — use certified random number generators (RNGs) or are sourced from licensed game studios whose products are independently audited for fairness. mavibet does not manipulate game outcomes.

6.2 Malfunction Policy. In the event of a technical malfunction, connection failure, or game error, mavibet reserves the right to void the affected round and return the bet amount to the player's wallet. The policy "malfunction voids all pays and plays" applies. mavibet will not be liable for consequential losses arising from a game malfunction.

6.3 Sabong & Live Streaming. Live sabong streams are broadcast from licensed cockpit arenas operating under separate PAGCOR authorisation. Betting on live sabong events is subject to the event-specific rules displayed before each bout. Bets placed after a bout has been officially declared "no contest" or "no game" by the arena official will be voided and the stake returned.

6.4 Sportsbook. Sports betting markets are subject to separate sportsbook rules governing settlement, in-play betting, voided events, and disputed results. These rules are accessible from the sportsbook section of the platform.

6.5 Connection Responsibility. Players are responsible for maintaining a stable internet connection during gameplay. mavibet is not liable for losses or missed winnings caused by the player's connection being interrupted during a live game session, live bet, or slot spin.

7.1 Commitment. mavibet is committed to providing a safe and responsible gaming environment. Gambling is intended as a form of entertainment. mavibet actively supports players in maintaining control of their gambling activity and provides tools to help players set appropriate limits.

7.2 Player Tools. The following responsible gaming tools are available to all registered players via account settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Increases to deposit limits take effect after a 24-hour cooling-off period; reductions take effect immediately.
• Session Time Limits: Set a maximum continuous session duration, after which the platform will prompt a break.
• Loss Limits: Cap the amount you are willing to lose within a defined period.
• Cooling-Off Periods: Temporarily suspend your account for a period of 24 hours, 7 days, or 30 days. The account cannot be reactivated until the period expires.
• Self-Exclusion: Permanently exclude yourself from mavibet. Self-exclusion requests are processed within 24 hours and are irrevocable for the minimum exclusion period selected.

7.3 Age Verification & Underage Gambling Prevention. mavibet strictly enforces its 21+ age policy. Players are required to be at least 21 years of age as required by Philippine law. We reserve the right to request proof of age at any point and to suspend an account pending verification.

7.4 Problem Gambling. If you believe your gambling behaviour has become harmful, we encourage you to use our self-exclusion tools immediately and seek professional support. mavibet encourages players to play responsibly and within their financial means. Gambling involves real financial risk and is not a strategy for earning income.

8.1 Ownership. All content on the mavibet platform — including but not limited to the mavibet name, logo, brand identity, website design, user interface layouts, text, graphics, game integrations, software, and all other materials — is the property of mavibet or its licensed content providers and is protected by applicable intellectual property laws.

8.2 Restricted Use. Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the mavibet platform for personal entertainment purposes only. You may not copy, reproduce, distribute, publish, transmit, reverse-engineer, create derivative works from, or commercially exploit any content or software on the mavibet platform without prior written authorisation from mavibet.

8.3 Third-Party Content. Game content provided by third-party game studios is the intellectual property of the respective studios and subject to their own IP protections. mavibet does not claim ownership of third-party game content integrated into the platform.

9.1 Platform Availability. mavibet endeavours to maintain continuous platform availability but does not guarantee uninterrupted access. Scheduled maintenance, emergency technical work, regulatory instructions, or events beyond our control may result in temporary unavailability. mavibet will not be liable for any losses incurred by players as a result of platform downtime.

9.2 Gambling Losses. mavibet is not responsible for financial losses incurred by players through gambling activity on the platform. All gambling involves risk, and players accept that risk in full by choosing to participate.

9.3 Exclusion of Consequential Damages. To the maximum extent permitted by Philippine law, mavibet excludes all liability for indirect, incidental, special, or consequential damages arising from your use of the platform, including loss of profits, loss of data, or reputational damage.

9.4 Force Majeure. mavibet shall not be liable for any failure or delay in performing its obligations under these Terms where such failure arises from a Force Majeure event as defined in Article 1. In such circumstances, mavibet will use reasonable efforts to restore service as quickly as practicable.

9.5 Third-Party Services. The mavibet platform integrates services provided by third parties, including game studios, payment processors, and streaming providers. mavibet is not liable for the actions, omissions, errors, or service failures of any third party, even where those failures affect the player's experience on the mavibet platform.

10.1 Closure by Player. Players may request to close their mavibet account at any time by contacting the support team via live chat. Account closure requests will be processed within 5 business days. Any verified real-money balance remaining in the account at the time of closure will be returned to the player's primary verified payment method after standard KYC checks are completed.

10.2 Closure by mavibet. mavibet reserves the right to suspend or permanently close any account, with or without notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Provision of false or fraudulent registration or KYC information.
• Confirmed bonus abuse, collusion, or use of prohibited software.
• Failure to complete KYC verification within a reasonable period after a formal request.
• Reasonable suspicion of money laundering, fraud, or other criminal activity.
• A regulatory instruction from PAGCOR or any competent Philippine authority.
• Protective closure at the player's own request via self-exclusion.

10.3 Effect of Closure. Upon closure, all pending bonuses and associated wagering progress are voided. Verified real-money balances are returned subject to any outstanding AML or fraud review. Closure does not affect obligations accrued by either party prior to the closure date.

11.1 Governing Law. These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to the provisions of the Presidential Decree No. 1869 (PAGCOR Charter, as amended) and all applicable regulations issued by PAGCOR.

11.2 Informal Resolution. In the event of a dispute between a player and mavibet, the player should first contact mavibet's support team via live chat to seek an informal resolution. mavibet will make reasonable efforts to resolve all player complaints fairly and promptly.

11.3 Formal Complaints. If a complaint cannot be resolved informally within 14 days, players may escalate the matter in writing to mavibet's dedicated complaints handling process. All formal complaints will receive a written response within 20 business days of receipt.

11.4 Regulatory Escalation. If a player is not satisfied with mavibet's final response to a formal complaint, they may refer the matter to PAGCOR as the relevant regulatory authority for online gaming operations in the Philippines.

11.5 Jurisdiction. Both parties irrevocably submit to the exclusive jurisdiction of the courts of the Republic of the Philippines for the resolution of any dispute that cannot be settled through the complaint procedures above.

12.1 Support Channels. Players may contact mavibet's customer support team at any time via the live chat function available on the platform. Live chat support is staffed 24 hours a day, 7 days a week, 365 days a year, including Philippine public holidays.

12.2 Written Enquiries. For formal written enquiries, including complaints and legal notices, players may contact mavibet by email. The mavibet support email address is displayed in the footer of every page on the platform. Written enquiries will be acknowledged within 2 business days.

12.3 Document Version. These Terms and Conditions were last updated on January 1, 2026. Players are encouraged to review this document periodically for updates. The version currently published at mavibet.bio/terms-conditions supersedes all prior versions.